NOT MORE GOVERNMENT OR LESS GOVERNMENT, JUST SMART GOVERNMENT

Smart Government Technologies; Intelligent Systems for the Management of Smart Sustainable Cities and Communities: Technology Trends, Market Analysis, and Global Forecasts

Q2 2012 (Pike Research)

"…[T]he growing interest in smart cities and communities is putting the spotlight on the smarter government operations that must guide their development. Smart government can be defined as the use of innovative policies, business models, and technology to address the financial, environmental, and service challenges facing public sector organizations. Smart government encompasses strategy and policy definition, specific applications and technologies to help improve service delivery and the establishment of new platforms for communication, data sharing, and application development. "Smart government builds on the IT infrastructure investments made by the public sector over the last decade. Back-office systems have helped improve process efficiency and the integration of services. Front-office systems have been adapted to support multi-channel communication with citizens and a growing range of transactional services. Smart government continues this transformation and also embraces innovations happening in areas such as energy, transport, and waste management…"

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"This Pike Research report analyzes the global market opportunity for smart government technologies. It assesses the business drivers, market forces, and technology trends that are transforming the use of ICT and related technologies in smart cities and communities.

"The study forecasts the size and growth of the market for smart government technologies through 2017, and it also forecasts the growth in smart government data analytics and cloud-based services between 2011 and 2017…"